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January 13th, 2013 10:00

Anybody can help me fix my Alienware screen ?

Here are the trouble (please look at: the Pics):

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I don't know what is wrong...

9 Legend

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87.5K Posts

January 13th, 2013 11:00

What model system?

Does the image on an external monitor look OK?

January 13th, 2013 17:00

It's Alienware M17xR4.

External Monitor was very good...

Thanks for your replying....

9 Legend

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87.5K Posts

January 13th, 2013 17:00

Try reseating both ends of the cable that runs between the mainboard and display panel, and check the cable for damage.   If it's damaged, replace it.  If that does nothing, replace the screen.

January 13th, 2013 17:00

Oh ! It's i7 - 3610QM.

8GB RAM.

Internal Display: Intel HD Graphic 4000.

External Display: NVIDIA Geforce GTX 660M.

Thanks !

January 13th, 2013 18:00

OMG !

I can open it but I think I can NOT re-assemble .....

I will try...

Thanks, ejn63 so much !

9 Legend

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87.5K Posts

January 13th, 2013 18:00

If the system is under warranty, call Dell first - don't attempt repair yourself.

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