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February 8th, 2016 07:00

Bitlocker issue with new models Latitude E7270 E5470 E5570 and Precision 7710 , 7510

Hello,

I received last week, all those new models and I have an issue with all of them...

I deploy Windows 7 enterprise 64 bit with SCCM 2012 and bitlocker is setup during the task sequence with a PIN code on boot.

This process is working for all model until then .. Latitude and Precision from previous generations.. but now with new models there is an issue with the PIN. At the end of task sequence, the disk is encrypted and there is no error BUT the PIN code is not recognized and the recovery key is asked.

This recovery key is correctly registered in AD. TPM is on and ownership is ok. TPM version is 1.2...

I already tried to manualy decrypt and encrypt again after TPM reset but no way.

I also tried Windows 10 enterprise, and issue is the same.

Is it a known issue ? Did someone here already experienced the same ? 

1 Message

October 13th, 2016 14:00

Will the Latitude e7370 be recieving a bios update to fix this soon?  I've got about 30 of them collecting dust because we cannot put them out to the users until they are actually usable, and since these were purchased for people who travel, and bitlocker trips every time they are removed from the port replicator, they are paperweights right now.

1 Message

December 19th, 2016 06:00

E7270 and external keyboard doesn't work in BitLocker's PBA

Hi Guys,

We have the E7270 and BitLocker. With E7240 and E7250 we can insert BitLocker PBA password on boot even with external USB keyboard connected to the docking station or directly to the laptop.

With the E7270 only the built in keyboard works. BIOS is latest December 2016 Version 1.11.3

www.dell.com/.../DriversDetails

6 Posts

December 29th, 2016 09:00

KMHarj, I also am having BitLocker issues with the e7370, but mine is having issues just with having USB devices plugged in (or not).  I noticed that there is a new BIOS version as of December 1.  Did that fix your issues?

February 9th, 2017 14:00

Hello, about the Latitude E5470 Bios from 28th December 2016, we see there a fixed "Windows Bitlocker issue). Customes need to know what issue and scenario is fixed. I have 300 machines asking for bitlocker after each month windows update rollout

3 Apprentice

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4.3K Posts

February 9th, 2017 19:00

I just got a XPS 13 9365 and it came with BitLocker encryption on the OS partition.

What surprised me was I did a clean install using the Microsoft Win 10 media and the partition was encrypted on it also...  Since you need to sign in with a Microsoft account to turn off BitLocker I was wondering if it is a way to force folks to do that.

September 1st, 2017 08:00

Yes, like it says above, did anyone ever get an answer?

7 Posts

December 19th, 2017 04:00

Hi Team,

I have Dell Precision 7520 and facing same Bitlocker issue.

Is this model coming with SSD drives?

I have i7 6th Generation processor on it.

I am using SCCM 2012 for Deploying Windows 7 x64

Please help

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