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Black Screen After Bios Update failed Inspiron 5755
Hello i need help with my computer,um i recently used a inspiron 5755 and i updated my bios so that i could fix something. unfortunately,it froze half way through and i didn't know what to do so i had no choice but to turn my laptop off.the screen was frozen and not making more progress so i could not move my mouse nor access task manager to quit the problem.i have not seen that many errors people have with the inspiron 5755 so i don't know if there's many fixes to it.
the problem i'm having now is that when i boot up my computer i have a blackscreen,not even a dell logo just nothing,and i can still hear the fans going but there's nothing displayed on my laptop screen.i have tried many methods of getting around it but it each attempt failed.i tried to hold End while the battery was out and then plugging in my ac-adapter but it wouldn't work.i really would like to know if any of the usb flash drive methods would work for my laptop because i don't want to go through the pain of disassembling my laptop or resetting my bios.if there's any thing you could do to help me i would appreciate it :)
if you can fix it like this one please tell me,
SpiralVenox
13 Posts
0
February 15th, 2017 18:00
well i cant press f12 if no boot logo appears
DELL-Rishi
2K Posts
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February 16th, 2017 10:00
Hi SPIRALVENOX,
Please try the method as listed on the conversation earlier.
Try the Ctrl + Esc Key combination as listed in this article - http://dell.to/2eMNErl
Or try the End Key + Adapter plug in as listed in this thread - http://dell.to/2loxMBh
Let us know if you have any other queries.
SpiralVenox
13 Posts
0
February 16th, 2017 13:00
When I do the second one my fans spins fast and the battery light blinks but nothing shows up.
DELL-Rishi
2K Posts
0
February 17th, 2017 09:00
Hi SPIRALVENOX,
Thank you for the update.
Since nothing works, I would suspect a motherboard fault at this point.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
You could also order the parts online here if required - http://bit.ly/2kkucnu
Let us know if you have any other queries.