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Dell E7470 - McAfee Endpoint Encryption, No boot disk"Error: 0xe002001b
Hello,
We just received this new laptop (Dell E7470 ) We can image( Win 7) with MDT. I updateed the drivers also updated to latest bios. McAffee endpoint installed 7.1.1.454. once we reboot the system we getting the following error:
McAfee Endpoint Encryption, No boot disk"Error: 0xe002001b.
I see this was also an issue with with the Dell E7250/E7450 and a bios update resolved this issue in this post;
http://en.community.dell.com/support-forums/laptop/f/3518/t/19623188
Can anyone please assist
Thanks
robojeebus
1 Message
0
April 12th, 2016 06:00
we are also having this exact issue with our 7470 and 7270 laptops and we had the issue with the 7450 and 7250's which as stated was resolved with a bios update.
any chance of a fix dell?
wmagb
3 Posts
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May 19th, 2016 01:00
The Dell Latitude E7270 and E7470 are Skylake based systems. McAfee has issued a hotfix for Drive Encryption 7.1.3, which adds support for Skylake systems.
McAfee Hotfix HF1131996, more info here: https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/26000/PD26487/en_US/DE_713_HF1131996_Release_notes_en-us.pdf
And more info here: https://kc.mcafee.com/agent/index?page=content&id=KB81900
Download the Hotfix from McAfee:
(you will need a valid grant number)https://secure.mcafee.com/apps/downloads/my-products/login.aspx