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Dell Inspiron 11 3137 showing only lines
Self-explanatory, laptop screen only shows black and white lines or rainbow lines. I've tried connecting it to an external monitor through HDMI-VGA and the screen there is perfectly okay. What could be the problem here?
Photo for reference:
DELL-Akshatha M
1.2K Posts
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April 25th, 2017 06:00
Hi zugunruhe,
Thank you for writing to the forum.
Please run the LCD BIST on the system. You can follow the steps in the below link:
http://dell.to/2oHRKpx
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
zugunruhe
2 Posts
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April 26th, 2017 07:00
Can you run this test if you need an external monitor? I tried the test and it displayed various colors until it got stuck on the black/white lines again
DELL-Akshatha M
1.2K Posts
0
April 27th, 2017 09:00
Hi zugunruhe,
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.