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October 7th, 2010 12:00

Dell Inspiron 1564 does not turn on

Hello,

Laptop: Dell Inspiron 1564

OS: WIndows 7 Home

Problem: Does not turn on.

Cause: Was working fine until last night when I shut it down, did not turn on when I tried to turn it on later in the morning. No known cause.

Details:

My laptop does not turn on in anyway - with charger put on or without charger.

It was working fine when I shut it down the other night but when I tried to turn it on in the morning, nothing happened. When I press the power-on button, just battery light (of the 3 lights on laptop) glows for a while and then it goes off as well. Other than that, nothing happens at all. I have tried taking the battery out and putting it in, plugging ang unplugging AC - nothing works.

I left the laptop unattended whole day and when came back, I tried to turn it on and the battery and power lights both glowed this time and continued glowing but screen was blank and no sound nothing happened for a few minutes and then I powered it off. Tried to turn on again, nothing happened, back to old problem as stated earlier i.e. only the battery light glows for a while and then goes off.

Would appreciate if someone can guide on the cause of the problem and how to resolve this.

Regards,

Ali

September 5th, 2012 19:00

I have a similar issue. I just ran out of warranty(go figure) and my inspiron 1564 won't turn on either. I was first getting 3 blinking lights. first-power light, then boot light, then battery light and then nothing came on. I did what all these different posts said. Opened it up, removed the key board and mouse, battery, reset, and now I am only getting the power light blink one and battery light blink once. It still doesn't turn on. I though i was getting some where when I got rid of one light. But to no avail...comp still won't turn on :emotion-9: Please someone help me. Do I need a new mother board? SHould I just go buy another computer? Atleast I know the hard drive is ok. What do I do. PLease help.

Thanks so much,

 

Jillian

4 Posts

November 24th, 2012 22:00

Same over here.The blue charger light would go on and then off as soon as you plug in the adapter. No effect with or without the battery plugged in. Then, after a few days, it just started working by itself - as if nothing had happened. and then, again back to problem. Tried ur advices:

Disconnect your AC adapter

Remove the battery

Push the power "On" button for at least 20 seconds.

..... but no use. laptop out of warranty

Would appreciate if someone can guide on the cause of the problem and how to resolve this.

Thanking you,

Akash Ravi (

565 Posts

November 26th, 2012 08:00

Hi Akash Ravi,

It looks like the problem is with the motherboard as the light on the adapter goes off when the adapter is connected to the computer.

In case of expired warranty scenario, we would not be able to extend warranty entitled services.

As the warranty on the computer has expired, below link would help you in contacting expired warranty services (this is for US based customers):http://dell.to/4LOBWi

For any clarifications feel free to contact me.

December 31st, 2012 03:00

hi ali this has just happened to me, all you say happened to mine. It was passed the warrenty so i rang this number at dell 08443381200 ,log in the service code and then you are put through to customer service. My fault was a faulty motherboard and also the battery was shorting everything so this also had to be replaced ( which appeared to be the main problem). Has i had no warranty i had to pay for motherboard and get a new warranty for another two years ,which worked out cheaper in the long run. The engineer has just fitted and all is working now ,

regards

steve

1 Message

January 4th, 2013 14:00

Hi, My Dell Imspiron1525 just won't turn on. I think I might have ver charged it. What do I do p,ease?

1.8K Posts

January 4th, 2013 23:00

Hi laviv,

Are you able to see Dell logo or the computer does not power on at all?

Do you hear any beep codes from computer?

You can drain out the residual power of computer by following the steps below:

  • Power off your computer. 
  • Please remove the AC adapter and battery of your computer. 
  • Press and hold the power button of your computer for 10-15 seconds to drain out the residual power. 
  • Release the power button. 
  • Insert the battery in and connect the AC adapter. 
  • Then try powering on the computer.  

Please let me know the status of light on AC adapter and power button light of computer.  

Please reply with information. 

4 Posts

March 2nd, 2013 08:00

I just joined this community just to thank you Bay Wolf. Your simple solution totally worked for my Inspiron. Wonder why it happened in the first place. This is the first issue I've had with the lap top and it's only 1.5 years old.

4 Posts

March 2nd, 2013 08:00

You the man Bay Wolf! Worked for me too!!

December 16th, 2013 00:00

Dear wolf, 

my dell laptop was down for a couple of months and i needed the data. your comments really worked for me. i planned to go to shop.

you saved my time and money.

thanks a lot :)

January 6th, 2014 20:00

Dear DELL-MADGUR B,


When I was working with my Dell Inspiron 1564, it suddenly hanged. There is no option to shutdown it properly. So I long pressed the power button then it went to power off. When I try to power it on again it did not power up. Power light ( first light) turns on and glow constantly for some seconds and then goes off and nothing happen. Please help me o this issue.

Thank you

4 Posts

January 7th, 2014 16:00

Sivaspeed, see if you can try the solution posted above regarding removing the battery etc

January 7th, 2014 21:00

Dear whoey74,

I tried already. But nothing happen.

1 Message

May 10th, 2014 00:00

hello,

mine have the same problem...... even the charger indicator is not working , i need more info about this case.

help me out 

4 Posts

May 10th, 2014 11:00

See the above post by DELL-Chinmay S on 5 Jan 2013 1:31 AM

1 Message

June 27th, 2014 00:00

Hi,

I have Inspiron 1545 laptop with windows 7. My laptop suddenly shut down yesterday night. I tried turning it on but nothing glows. Even the power light doesn't glow. I followed all the steps mentioned in this thread but still the laptop doesnt turn on. Please let me know how I can get this to work.

Thanks in advance,

Raj.

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