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April 29th, 2015 15:00

E Port Plus

​We have a E Port Plus docking station and it was causing one monitor to flicker really bad. After switching monitors, it followed, changed laptops it followed. I got Dell to send out a replacement but this new one is continuing to do the same thing. Any Ideas? ​

April 29th, 2015 17:00

Hello, 

As the dock is changed but the issue continues, so the next thing to suspect is the port on system.

Could you please try updating BIOS and observe.

Regards

May 2nd, 2015 22:00

Hi,

Have you tried the steps as suggested.

Regards

13 Posts

May 4th, 2015 06:00

The BIOS is current.  Is there a different firmware that we are able to get of the Dell page?

May 5th, 2015 21:00

Hello,

There is no other firmware.
Just curious to know , are we using the Dell charger? Does the issue happens irrespective of whether on battery or ac adapter?

Please do provide us the system tag# via PM
Regards

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