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Earphone jack problem
Hi,
I have dell inspiron 5559 model and a few days ago I started facing problem that my earphones automatically plugs in and plugs out. I tried to use another earphones but no change it still plug in and plug out automatically. Please help me. I think its hardware problem and my laptop is still in warranty.
DELL-Chris M
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August 21st, 2017 08:00
The Inspiron 5559 started shipping in 2015. How long have you had your 5559? Did the issue start after you installed a Windows driver update? Or some other driver update manually? What Realtek driver version is currently installed?
mohitroda
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August 21st, 2017 11:00
I bought it two months ago and I don't know if it started after I installed the window driver update and I am using version 6.0.1.8142 of Realtek audio driver.
DELL-Chris M
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Community Manager
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August 21st, 2017 13:00
You might try uninstalling driver 6.0.1.8142, then installing the previous 6.0.1.7908. Then reboot and retest.
You can also test the retail Realtek ALC3234 audio driver.