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November 21st, 2011 03:00
Flash 11 runs only in Software mode (Windows 7)
Hi, I have a problem that the Flash player runs only in Software mode in all browsers.
I have the following notebook: Dell Vostro 3350 with dual graphics (Intel HD Graphics integrated and AMD Radeon HD 6490M dedicated), the OS is Windows 7 64-bit.
The driver version that is in the device manager is the following: 8.840.7.3000 (I've made sure to have installed the latest driver from Dell)
The hardware acceleration radio button in the Flash settings is on, of course.
The funny thing is that in the Flash 11 Incubator program DirectX rendering was working properly, the problems have started since the RC version of Flash 11.
Can you help me somehow?
Many thanks,
CapKosmaty
DELL-Jesse L
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November 21st, 2011 07:00
Capkosmaty,
Thank you for using the Dell Community Forum.
You may want to uninstall the program if it is not working properly and install a different version. If needed contact Adobe Support at www.adobe.com/support