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February 26th, 2012 10:00

hard drive test failure

I just did a hard drive test on my dell 1545 laptop using pc check up through dell support center and it failed the targeted read test with error code WHD20-Se7, and smart short test, with error code WHD16-8C2 can anyone tell what this means and is it serious, my laptop is still under warranty

11 Legend

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16.3K Posts

February 26th, 2012 11:00

First, make sure you have a backup of any important data.  Second, call Support for a replacement.

11 Legend

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87.5K Posts

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321.3K Points

February 26th, 2012 13:00

It means nothing - run the Dell diagnostics (NOT the PC checkup) -- F12 at powerup to get to the diags.  If you see an error there, it is serious - the one you now see likely is not.

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