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September 8th, 2012 17:00

Inspiron 15 Intel N5040 - Screen Crack

It has not even been a month since i got my laptop but my laptop screen has a crack on it. There was no accident or anything of that sort. I closed the laptop at night and when i opened it in the morning there is a crack on it. Not able to contact any Dell representative and email doesn't work either. Any pointers on this would be really helpful.

Thanks,

Jayant

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87.5K Posts

September 8th, 2012 17:00

Even if you do contact them, it's going to be considered accidental damage and will not be covered by the warranty.  You can get a repair estimate from the out of warranty repair department:

support.dell.com/.../expired_warranty

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