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March 31st, 2011 01:00

"Internal Hard Drive Disk not found" "No bootable devices"


My inspiron 1545 recently slid off my bed and landed on the floor. When I turned it on, it wouldn't work... I was shown this screen:

"Internal Hard Drive Disk not found. To resolve this issue, try to reseat the drive"

"No bootable devices--strike F1 to retry boot, F2 for setup Utility, Press F5 to run onboard diagnostics."

 

I have reseated the hard drive and ran the onboard diagnostics (F5), which came up with:

" **Hard Drive - DST Short Test**

Test results: Warning

Msg: Hard Drive - No hard drive detected "

My computer still doesn't seem to be working... is there anything else I can do to get it to work again?

9 Legend

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87.5K Posts

March 31st, 2011 05:00

The fall destroyed the hard drive.  You'll need a new, 2.5" 9.5 mm or slimmer, SATA notebook drive.

You will also need a Windows disc, which, if you're in the US, you can get here:

http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form

April 1st, 2011 00:00

I don't live in the US, I live in Australia. Is there a website that I could buy a new hard drive from?

April 1st, 2011 00:00

Need to get the HDD replaced to fix the issue !

April 1st, 2011 01:00

Where can I buy a new HDD though?

9 Legend

 • 

87.5K Posts

April 1st, 2011 05:00

Any computer store will have a replacement drive.  You'll need to call Dell if you need a Windows disc.

 

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