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14863
March 31st, 2011 01:00
"Internal Hard Drive Disk not found" "No bootable devices"
My inspiron 1545 recently slid off my bed and landed on the floor. When I turned it on, it wouldn't work... I was shown this screen:
"Internal Hard Drive Disk not found. To resolve this issue, try to reseat the drive"
"No bootable devices--strike F1 to retry boot, F2 for setup Utility, Press F5 to run onboard diagnostics."
I have reseated the hard drive and ran the onboard diagnostics (F5), which came up with:
" **Hard Drive - DST Short Test**
Test results: Warning
Msg: Hard Drive - No hard drive detected "
My computer still doesn't seem to be working... is there anything else I can do to get it to work again?
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ejn63
9 Legend
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87.5K Posts
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March 31st, 2011 05:00
The fall destroyed the hard drive. You'll need a new, 2.5" 9.5 mm or slimmer, SATA notebook drive.
You will also need a Windows disc, which, if you're in the US, you can get here:
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form
Hollzbananza
3 Posts
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April 1st, 2011 00:00
I don't live in the US, I live in Australia. Is there a website that I could buy a new hard drive from?
Preet.Singh
3 Posts
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April 1st, 2011 00:00
Need to get the HDD replaced to fix the issue !
Hollzbananza
3 Posts
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April 1st, 2011 01:00
Where can I buy a new HDD though?
ejn63
9 Legend
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87.5K Posts
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April 1st, 2011 05:00
Any computer store will have a replacement drive. You'll need to call Dell if you need a Windows disc.