Unsolved
This post is more than 5 years old
4 Posts
0
108855
Issues with switchable graphics on Windows 8.1
I own an Inspiron 14Z 5423, which came with Windows 8. The device has switchable graphics, which can be configure through the AMD Catalyst Control Center. However, after the upgrade to Windows 8.1, the AMD Graphics Card no longer works. If I set a program to run with the AMD Card (on the Catalyst Control Center), the program crashes. I can only run games, for example, with the Intel HD Graphics 4000. I tried reinstalling all drives from the CD that came with the computer, as wells as from the Dell website. None of them worked. I reverted back to Windows 8 and everything worked fine with the drivers provided on the CD. But now I am back to Windows 8.1 to try again. Invariably, the drivers provided on the Dell website never worked, on either operational systems. Has anyone had this issue adressed?
Conclusion: my AMD card is currently useless and I don't plan going back to windows 8, since the upgrade to 8.1 is not major and should not ruin the drivers. Also, it would be really nice if Dell could update the graphics drivers provided on the website to meet AMD's new releases.
Thank you.
TheMadangelo
1 Message
0
July 29th, 2014 07:00
Any news regarding this issue??
it's been 9 months since it was posted - why isn't there any official solution from dell yet??
** in my case, i had to disable the amd driver since it's also made the 'My Dell' Application crush in addition to giving me a blue screen instead of the Windows 8.1 login screen (and i'm quite sure it also made problems with the synaptics touchpad driver)
Giorgos_Athens
4 Posts
0
September 7th, 2014 12:00
This is an absolute shame on behalf of Dell. New pc Dell 3537 inspiron and the first day of purchase I had a blue screen. Now i still face same issues like the ones reported above. There is no answer plus nobody with an effective solution. Apple would never be that indifferent.