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August 14th, 2011 09:00

My dell won`t start

Hi all,

Last night i restarted my laptop and it just did not come back on. The power light is on and I can hear the hard drive fan. The screen stays black and nothing Happens. What can be the problem?

 

Thanks

 

Anita

9 Legend

 • 

30.3K Posts

August 14th, 2011 13:00

Anita,

 

Restart the computer and try running the diagnstic partition. Report back any error messages.

 

How to Run the Dell™ Diagnostics Utility

 

 

Rick

2 Posts

August 15th, 2011 10:00

How can i do that?

The laptop won`t start at all. The power comes on and i can hear the hard drives fan but nothing else is happening. The screen stays black. It seems like its not starting the system or something.

1 Rookie

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87.5K Posts

August 15th, 2011 10:00

See if you can get an image on an external monitor.

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