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25845
August 29th, 2013 19:00
New Alienware 17 laptop missing screw?!? WHY?
Hi, I recently bought a new Dell Alienware 17 laptop and today out of curiosity I turned it upside down and noticed that one of the two screws holding the back cover is missing. I did not loose it because I never opened the compartment nor did i notice something falling out... How can a brand new laptop be missing a screw I wonder...
How can I get a replacement one?
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DELL-Ravi Ch
9 Technologist
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7.1K Posts
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August 29th, 2013 20:00
Hi ksfikas,
Please send me a private message with the computer's service tag and the snapshot of the screws missing on the laptop, Name registered during the system purchase, email address so that I can check and assist you further. To send a private message, click on my name and select start conversation.
ksfikas
10 Posts
0
September 10th, 2013 16:00
I must admit that DELL (and Rami of course) did helped me the best way once again!
Thank you very much, you have been the most helpful!
ksfikas
10 Posts
0
September 10th, 2013 17:00
*RAVI!!! :emotion-4:
melczerd
6 Posts
0
February 12th, 2014 02:00
Hy guys!
I have the same problem, i bought an alienware 17 and on the bottom is missing a screw. Can you help me too in this problem?
JJFIVEOH
6 Posts
0
May 23rd, 2015 20:00
Is there any way I can purchase some of these screws? Most of the screws inside are standard and can be found online. It seems the cover screws are tough to come by though.