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Non-dell battery in BIOS - battery not recognized
Hello,
I'm.. experiencing the following problem..
DELL Inspiron 3537 . Battery not recognized
When loading: "WARNING: The battery cannot be identified.. strike F1 to continue.. F2 for setup...[...]"
In BIOS it says NON-DELL battery. Updated the BIOS to the last version available. Same issue.
In windows, on the right bottom side there is "Battery fully charged" - on plugged in mode obviously - if unplug its shuting down directly.
On Device Manager -> Batteries - I have both Microsoft ACI adapter and Microsoft ACPI- Compliant Control Method Battery, updated and enabled. (disabled and re enabled - issue still present)
The led of battery is constantly going RED -WHITE - RED - WHiTE..
It all comes all of a sudden..after an windows update actually. Tried different versions of Windows, issue still present.
Waiting for an answer,
Thanks and regards,
Narcis Vasilache
ieee488
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11.1K Posts
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January 4th, 2018 07:00
Is it a Dell battery?
Dell-SreejithR
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3.4K Posts
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January 4th, 2018 09:00
Thank you for your message.
Are you using the original battery shipped with the system?
Disconnect the power cord & remove the battery, press & hold down the power button for 30 seconds. This will help in removing the static & reseating the battery.
Please check for the PPID (Starts with CN/KR). Click on my Dell username & send a private message with the PPID, service tag, registered name & email address.