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July 15th, 2004 03:00

Power failure for D800

Hey everyone --

Lately I've been having a problem with my D800 power source.  I almost never run it off of battery power, but over the past few weeks, the cord plugged into the wall hadn't been working all the time.  I'd have to rotate or jimmy it to get the AC power back.  This was working less and less, so I ordered a new power adapter -- while that was shipping, my cord gave out entirely, and the battery died (as batteries are wont to do).  I've got the new power adapter now, but the computer still won't turn on.  I can see that the adapter is getting power, but it's not going through to the computer.

Is there something simple I need to do, like resetting the power system somehow?  Or is this an internal problem that I'll need to have Dell fix?

Thanks,

~~Cassandra

2 Posts

July 15th, 2004 21:00

If you're having to "jimmy" the connector to make a solid connection then chances are you're going to need some soldering work on the motherboard. If you have the warranty then have Dell fix it.

July 26th, 2004 22:00

Disconnect the power supply, remove the battery, let the laptop sit for a minute or so, reconnect the power supply and then try to power on.  If it does then power off, restore the battery and try powering on again.

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