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August 2nd, 2017 01:00
Precision 3520 - Invalid resolution in windows
Hi, i've problem with this nvidia-intel optimus system. After windows reinstalation, i cant go over 1366x768 (it's intel max resolution). But it should go up to 1920x1080 (like in other laptop where windows wasn't reinstaled). As a programmer i checked: Uninstalling drivers, installing new ones from intel,nvidia site, using drivers from dell site, using dell command update, using dell precision optimizer. And still it looks like optimus isn't communicating and i'm stuck with this resolution. HDMI is working correctly with 1920x1080. But laptop screen should have same resolution -_-. I'm using Windows 10 64b Pro
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ejn63
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August 2nd, 2017 04:00
All of the base models have a 1366X768 screen -- did you purchase an upgrade with the system? If not, that's the maximum resolution for your system. To check the screen capabilities, go into system setup (F2 at powerup) -- it'll tell you what screeen you have.
felislynx
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August 2nd, 2017 05:00
This one is 15.6" version, with 1920x1080. We have 2 same dells in office. Mine untill windows reinstalation had 1920x1080. I've talked with NVidia tech support and Microsoft tech support and they couldn't help.