Studio XPS 16 - Keyboard Issue / Duplicate Characters

I am also having this problem and Dell has replaced the keyboard twice and the motherboard once. WWhat I am woondering is does everyone whoo has this probllem have a backlit keyboard? Maybe Dell has a teplacement keybooard that iis not backlit tthat does noot do this..

Not sure if Dell has started providing keyboards without the problem (it would be great if they did - for them and everyone). For what it's worth, my keyboard is not backlit and does exhibit the problem, as did the other two before it, which were replaced under warranty.

I have the same problem with an XPS 410 desktop. I have tried different keyboards but get the same problem. Most of the time it is additional spaces between words. usually at least 4 extra spaces. It happens randomly with letters also. I am stating this to indicate it is not just a laptop issue. Hope this increases the scope of this discussion.

Hi!

the problem in XPS 16 was resolved using registry hack....if you have some repeated character and You have also some strange caracter (not pressed) I think is possible you have some problem with keyboard controller.....

You can try to resolve probòlem using windows keyboard filter and hack reported some post ago....

regards

Unfortunately this appears to be a hardware issue that Dell is not addressing correctly. There is a software fix for this problem. Please see the excellent discussion and suggestions for solutions at this thread:

en.community.dell.com/.../19328066.aspx

I have tried the software used in link you have posted some mounth ago, but isn'worked...i tried one win 7 registry hack and it was the only (I haved alsi developed a software working only for XPS-1645 italian keyboard) way to fix the problem....

at the present time my DELL XPS is died....and I haven't a DELL pc....

the ak is:

You have to enable FilterKeys in the control panel before edit the register

then you have to modify the regiser key (is a good idea to write the original values in piece of paper ;-P )

HKEY_CURRENT_USER\Control Panel\Accessibility\Keyboard Response

 {

AutoRepeatDelay: 500

AutoRepeatRate: 1

BounceTime: 0

DelayBeforeAcceptance: 18

}

If you type faster than me, you can decrease the DelayBeforeAcceptance.

the link at the page is : http://en.community.dell.com/support-forums/laptop/f/3518/t/19280281.aspx?PageIndex=5

try....

falessi, it is unfortunate that the Autohotkey utility (thread link is two posts back) did not run correctly on your Dell. Yours is the only case that I have seen where it did not work. Thanks for listing the FilterKeys approach, which also works well. For reader reference, that approach is also listed in detail in the other thread.

I have found the issue is with microsoft.. When I type letters are missing or else there is a delayed action. Microsoft has issue a problem about this. I just can't comprehend what they are saying the problem is. As far as dell they couls care less.

I know this iss an old post, buut I just started a nnew job and I got a Precision M4800 and I'm having this samme typing issue.  It must be my typing style but it makes the keyboarrd bbaasically useless becausee I have to go back and change like every other word (as you can see in this senntence).  I'm an 8 finger typer and I type pretty fast annd hard.

I'mm using Windows 7 and there are a lot off optionss in the Filter Keys and I've played around withh all of them including a "Bounce Keys" option buut nnothing has fixed the problem.  I guess I'mm just going to haavve to learn to type softer or slower on this keyybboard...  Fortunately I havve a USB keybboard hhooked up to my docking station and of course that doesn't give me anny prroblems.  Mabbye I can just get a wireless USB keyboard to carry around with me whennever I'mm not on my dockking station (even thhough that pretty mmuchh defeats the puurpose of havving a mobile laptop).

Yep, this is hoow bad it is everry timme I try to tyype on this keyyboard.

Hi ASlide

I started the original post 5 years ago when I just got my spanky-new, state of the art XPS Studio 16. I'm still using it today, great laptop - with the exception of the keyboard, which has this totally unfixable problem - as did several other sibling Dell laptops from around that time and a few years after.

I wasted tens of hours, fiddling with all the keyboard filters (I also type fast and hard, like you - but it's nothing to do with your typing, it's the keyboard). I had a replacement keyboard sent from Dell, and even tried some 3rd party bespoke keyboard driver software and filters. Nothing solves it. And if you type a lot of verbiage daily, and quickly - as you know, it's totally untenable to go back and proof-read and correct every duplication which happens a LOT!

However, the perfect solution for desk and travel is the brilliant little Bluetooth wireless Logitech K810 illuminated keyboard, which can be programmed to work with 3 devices (laptop, tablet and smartphone) and toggle between any at the tap of a button. It's super light and small (yet "proper sized" compact keyboard - but no numeric pad) with proper (spaced apart) keys that give enough travel. It's also rechargeable from the laptop with micro USB lead (no batteries required).

So I would highly recommend this for both home, office and travel.

Still love Dell laptops (the top of the range ones), have bought a dozen for the family in last 10 years. And happy to say the latest range of XPS 15s are flawless and keyboard is perfect. I will probably be finally upgrading my trusty XPS16 to a newer one at the end of this year, only for sheer CPU, graphics card and RAM requirements to keep pace with web.

Hope that helps.

Cheers

Hal-9001

I know this iss an old post, buut I just started a nnew job and I got a Precision M4800 and I'm having this samme typing issue.  It must be my typing style but it makes the keyboarrd bbaasically useless becausee I have to go back and change like every other word (as you can see in this senntence).  I'm an 8 finger typer and I type pretty fast annd hard. I'mm using Windows 7 and there are a lot off optionss in the Filter Keys and I've played around withh all of them including a "Bounce Keys" option buut nnothing has fixed the problem.  I guess I'mm just going to haavve to learn to type softer or slower on this keyybboard...  Fortunately I havve a USB keybboard hhooked up to my docking station and of course that doesn't give me anny prroblems.  Mabbye I can just get a wireless USB keyboard to carry around with me whennever I'mm not on my dockking station (even thhough that pretty mmuchh defeats the puurpose of havving a mobile laptop). Yep, this is hoow bad it is everry timme I try to tyype on this keyyboard.

Hi!

I solved the duplicate char changing some register key and turnin on the keyboard filter in control panel...like one old post...work also in win 8.1.

KingdomSeeker, thanks so much for your reply, the solution in that thread worked!!  I'm typing this on my laptop keyboard and I'm not getting anymore double keys!  :)

@ASlide

I have exactly the same problem with the same computer (M4800). In the German Dell forums is a thread where someone describes the same problem, too. He says, he experiences this problem since updating his BIOS.
We have - indepently - found out, that it's not caused by the way you type but, as a simple keylogger has shown instead, that the key release event is missing when you do a very short keytap.

After contacting the support i could solve the problem by installing BIOS version A08.