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USB ports are not working after windows 7 64 bit installation in 14z Inspiron
Hi, I have recently purchased a laptop PC after installing windows 7 64 bit the USB ports are not working . When I plug my external HDD the lights gets on but wont show in my computer. I tried almost all the driver of chipset to installed but still not working.
It's Dell Inspiron 14z 5423
Bests,
Hadi
DELL-Senthil S
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4 Operator
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November 29th, 2013 03:00
Hi AbdulNabeel,
Please uninstall the entire USB root hubs in device manager
Start > in search box type in device manager > under the universal serial bus controller> select the each and every USB root hub right click on it and click on uninstall. Restart the computer and check if the USB port works?