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white mark on the screen
hello i bought a dell xsp 9560 a week ago and i have a white mark on the lower right side of the screen
is there any solution or should i ask for a replacemnt as long as i can ?
ejn63
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October 8th, 2017 13:00
You're likely better off having a system exchange arranged -- rather than the major surgery of having the display panel replaced.
DELL-Chris M
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October 9th, 2017 11:00
Do you see the white mark when running the LCD BIST (Built In Self Test) ?
* Turn the Dell laptop off
* Connect the AC adapter (charger) to the laptop
* Disconnect all peripherals (mouse, keyboard, monitor, USB key, etc.) from the laptop
* Press and hold the D key and then press the power button. The LCD BIST mode should appear
* Release the power button but continue to hold the D key, until you see color bars on the LCD. The LCD will display multiple color bars and change colors on the entire screen to red, green and blue
* Press the Esc key to Exit