BLUE SCREEN ERROR

Question

Hi,

I have been facing this error for the past few weeks:

I've then restarted the laptop in SAFE MODE, uninstalled the display driver (from Device Manager), restarted again, and I get my screen looking like this:

I've tried reinstalling Windows, and after reinstalling, the screen still looks like the second pic, and after installing the display driver ( both - latest version from the AMD website, as well as from the original CD), I get the first pic all over again.

The display driver is AMD Radeon 5000 series, and my laptop is a Dell Inspiron 15R (N5010). Windows 7 (64-bit).

Can anyone figure out what's wrong?

Thanks

CRAIGDSOUZA · Answer

Any idea how / where I can get this done? I am presently residing in Olomouc, Czech Republic..

ejn63 · Answer

Any computer shop can change the board for you -- whether it's worth the cost is open to question. The board itself will run the equivalent of about $200 US. Depending on what the labor costs, you may be facing a bill of 50% or more of what a new system costs.

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It's likely you may want to consider replacing the system rather than repairing it.

ejn63 · Answer

It looks like your system has a bad video chip - it will need a system board replacement.

CRAIGDSOUZA · Answer

Yes, I guess you're right... My laptop's anyway more than 4 years old, and $200 for a new motherboard is like more than 1/3rd the what I paid for it..

But why a whole new motherboard? Can't I just replace the graphic card? The ATI chip?

ejn63 · Answer

It isn't a card - it's a chip soldered to the mainboard, so while it can be replaced, you need a shop that can do micro-solder work. You're likely to find the cost about the same as what a board replacement will cost - the chip will be cheaper than the board, but the labor charge will be much more.

At 4+ years old, you're better off replacing than repairing.

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BLUE SCREEN ERROR

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