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January 16th, 2016 12:00

dell active pen compatibility with dell inspiron 15 7558

SO GENIUS', EXPLAIN THIS.

I own a Dell Inspiron 7558 se 15.6 inch 2 in 1 convertible and despite what this image from your website says the dell active pen does not work with this or any inspirons. Nor does the active stylus 750-AAGN that I just received in the mail. I want drivers and an explaination at the very least. I have now spent over 65 dollars on two of your products that say they are compatible one place on your website and are not compatible here in the real world where I'm trying to use them. Get your shirt together and reconcile this immediately.

52 Posts

January 17th, 2016 11:00

I was considering migrating from the Inspiron 2-in-1 13" laptop to the 15.6" one, but I will wait until the answer for your question. I'm beginning to think that not every Dell 2-in-1 laptop has a digitizer capable of being operated my an active stylus pen. There're some complains about the Special Edition of the 13" 2-in-1 series. Also, sometimes the same incompatibility within a given model. Maybe Dell removes the digitizer without altering the laptop product number. Talking about a possibility. 

Currently, I'm waiting for the 750-AALP Active pen to deliver. Dell said that it will work with a 7348 laptop, that has its 750-AAGN prematurely failed. 

Look at this topic: http://en.community.dell.com/what-do-i-buy/for_home/f/4510/t/19656390

2 Posts

August 15th, 2016 17:00

Hi.

I know this post is kind of old, but did you find any compatible stylus pens for the 7558??
thanks

1 Message

September 7th, 2016 17:00

I was told by Dell chat agent TIP_Anthea A that the PN556W Active Pen stylus was compatible with any 2-in-1 laptop, but that was NOT true.  I need a stylus with a fine tip for drawing.  If anyone knows of one which is compatible with the Inspiron 15 7558, please let me know! Thanks!

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87.5K Posts

September 8th, 2016 05:00

This model does not support the active pen (no digitizer for it).  

The Inspiron 7568 does - but ONLY with the FHD screen.

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