Unsolved
This post is more than 5 years old
1 Message
1
108519
March 17th, 2011 20:00
Inspiron 1545. Keyboard Problem. Cant type '5','6','Ctrl' or the button under 'Esc'.
I have had this computer for just over a year.
I was word proccessing yesterday and tried to type in the number 'six'. I soon found that pressing either the 'five','six', 'Delete' 'Home', the button under 'Esc' or the left hand 'Ctrl" button did absolutely nothing.
(for the above title i copied the characters off the net).
As most people would, i use the 'Ctrl' and 'Delete' keys very frequently (not anymore) and not being able to use numbers is also very frustrating.
Since my warranty has expired i have looked at forums and have found similar problems (such as the one concerning the control button and the touchpad) however i can still not find any help for my problem.
I am not expecting any help from Dell as my warranty is expired and they are pretty useless if they aren't getting money from you,
so help for this would be a greatly appreciated.
Cheers, Jeremy.
ieee488
6 Operator
•
11.1K Posts
•
38.4K Points
0
March 18th, 2011 07:00
Try a USB keyboard. If it is good, then your keyboard needs replacing.
cnu14
2 Posts
0
August 9th, 2011 11:00
Hi Jeremy,
I am facing the same problem. Could you please tell me what did you do to fix this problem?
Thanks in advance.
Cheers,Srinivas
Philip_Yip
11 Legend
•
16.1K Posts
•
65.9K Points
0
August 10th, 2011 03:00
Try removing the keyboard from the system and plugging it back in, incase it is some lose connection to the mainboard.
Follow instructions in the service manual <ADMIN NOTE: Broken link has been removed from this post by Dell> for guidance.
kuroone90
1 Message
1
January 17th, 2012 03:00
hey i just got same problem..
some key that can't work
5, 6, esc, ctrl, alt, delete, insert, home, f2, f3, =, -, `
first download keyboard test software (trial 30 days) from this link :
www.passmark.com/.../keytest.htm
to check what key doesn't work on your keyboard..
but i'm not using dell keyboard.
im using another brand keyboard but old Log*t***.. not an usb cable.. but i got same problem and fix it..
go to safe mode..
this some explain : pcsupport.about.com/.../safe-mode-windows-7.htm
after that run keyboard test..
try press alt+ctrl+del many times until task manager run..i try at least 20-30 times..
after work.. try press another key that can't work on keyboard test.. after all work. try restart computer and start manually..
hope can help !
omanair
1 Message
0
February 12th, 2012 20:00
Hi There,
I have tha same problem with my Notebook if you had solved your problem kindly reply to me and as you said couldnt get help from Dell.
appreciate your help.
Muneer
suetonius
1 Message
0
May 9th, 2012 07:00
Just noticed this thread when browsing for something else.
If it's any consolation, I too had the same prob. Worked with a USB KB, though.
I purchased a replacement keyboard through Amazon (sic) which cost me all of £8.99 (or thereabouts - under £9, anyway) plus postage.
It arrived the next day and replacement took 10 mins.
Look up the WS manual for instructions, but basically, you use a small screwdriver to lever up the panel with the power switch button (open screen lid as wide as you can and be VERY careful - the panel is not the strongest. There is even a screwdriver indent on the RHS.
Remove 2 screws revealed at top and slide the KB forward then up, being careful not to whack the screen with it. Open up the clip (it hinges up) which secures the ribbon cable to the mobo, then reverse to procedure to install the new KB, being careful to get the ribbon cable central in the socket..
Even the most unskilled can do it in 10 mins.
Good luck.
sterlingdq
1 Message
0
March 26th, 2014 08:00
This worked for me. Thank you! Basically once I booted into Safe Mode, my keyboard worked. Then I rebooted into regular mode and the keys still worked.
Tip: If you can't hit F8 to boot into Safe Mode, you can do it through the Windows utility MSCONFIG on the Boot tab.