Unsolved

This post is more than 5 years old

1 Message

834

April 18th, 2012 13:00

Trouble with a used lap top

Hello all. I recently bought a used dell Latitude Lap top and The previous owner did not take off their information like log in and password. They moved and i have no way to contact them,
I can not get into the computer because if this  .
Do any of you know how i can over ride the previous admin info?

Thanks I really appreciate any help . If i can get any help then i am stuck and out of money ! :emotion-6:

6 Operator

 • 

11.1K Posts

 • 

38.4K Points

April 18th, 2012 13:00

You bought a laptop without using it to know that there is a login password?

Hard to believe.

If you are referring to the Windows login password, you can try doing a Factory Restore.

1 Message

April 18th, 2012 14:00

Is there an option to' sign in as a different user?' You may be able to sign in as a different user, and then, make changes.  You may also be able to go in under" safe mode.'  I  believe it is the F8 key you tap several times to get into safe mode. I do not know if this works, but you can try it- Good luck!

No Events found!

Top