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July 30th, 2011 20:00
WiFi connection issue - IE cannot display the web page
I have a Studio 1537 laptop that I would like to be able to use for remote WiFi access. This is the first time I've tried to this. I recently went to a Panera Bread which has free WiFi. I was able to connect to their site. I tried to navigate to another site, like my home page. The connection was really slow. Then I got the message "Internet explorer cannot display the web page". I clicked on the Diagnose Problem button and after Windows ran its process, it said it couldn't find any problem with my network connection. When I closed that little window, my home page then displayed. It wasn't my customized Yahoo home page but the generic home page. When I tried to navigate to another site, I got the same message as before. Sometimes when I refreshed the page, it would then display; sometimes it wouldn't.
I've been doing some research and found out I may need to load IE without add-ons. I will try that. I don't know if the problem might be my internal card doesn't have a strong enough signal. The wireless card is a Dell Wireless 1397 WLAN half mini card 4312BC. I was thinking about getting a wireless adapter that would boost the signal or something.
Any suggestions would be appreciated.
Thanks.


DELL-Terry B
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3.5K Posts
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August 2nd, 2011 15:00
Cagill
If the only wireless network that you have tried is the one at Panera Bread I certainly suggest other hot spots and see if the problem continues before purchasing any upgrades.
If you don’t have a home wireless network I certainly understand that it can difficult troubleshooting, one thing I often suggest is testing with safemode with networking. Start the system while tapping F8 and choose safemode with networking. Logon and connect and see if performance is better. If so then you won’t need to upgrade any hardware as you have a software problem.
Removing IE add-ons may well help, or trying another browser such as Firefox or Chrome may help as well.
Please let me know what you find out.
TB