Unsolved
6 Posts
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1671
7270 bios update not starting / TPM update
Hello All,
I use 7270 with Win10 installed. I love this model.
I have problem. Since half year I can`t update BIOS using downloaded app.
When I run in (as admin privileges) and confirm update, system is restarting and without any info about update, just starting again.
System is set as UEFI, secure update is disabled.
The same for TPM. At this time I have installed 1.2. When I want to update it situation is the same. Only restart system.
What I can do?
Thanks and have a good day
JOcean
7 Technologist
7 Technologist
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12.1K Posts
0
October 3rd, 2021 04:00
Do you have Bitlocker and if so is it enabled? Have you tried to update the BIOS using a USB from the BIOS boot menu? The installation instructions are here.
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
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October 3rd, 2021 05:00
Welcome to the Dell Community @elpoochini
First method:
Create a new folder on your desktop named “BIOS Update”
Then download your BIOS update from your Driver Support page.
Dell Latitude E7270/E7470 System BIOS:
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=c8c98&oscode=wt64a&productcode=latitude-e7270-ultrabook
Copy the update to that folder you just created.
Close all Windows and Apps you may have open.
Go to the folder and right click on the update file and “Run as Administrator”
Second method:
Create a bootable USB drive using “Rufus”
https://rufus.ie/
Under “Boot Selection” chose “Free DOS”
Copy the BIOS update to the bootable USB drive you just created..
Insert USB drive, power-on and start tapping the “ F12 “ key.
Boot from USB and run the BIOS update.
After reboot test and post any results.
Best regards,
U2
Note: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system.
elpoochini
6 Posts
0
October 3rd, 2021 11:00
Hello All,
Bitlocker is disabled, also V-T. I`ll try method with rufus
elpoochini
6 Posts
0
October 3rd, 2021 12:00
Not works
After prepare USB drive, I start downloaded bios.exe file.
I confirm starting of update and I get only information - prepare for update and laptop just restart. Below screends with installed bios and TPM.
It`s look like, that something is blocking process of updating anything in bios
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
0
October 3rd, 2021 13:00
@elpoochini
Try disabling "Secure Boot" first.
Then try running it again.
Regards,
U2
elpoochini
6 Posts
0
October 6th, 2021 08:00
It`s already disabled before any update.
The worst is that don`t know what`s the reason - system (settings, 3rd app) oraz bios settings.
elpoochini
6 Posts
0
October 17th, 2021 10:00
Interesing thing. Today, I receive additional update in Windows Update menu. There was BIOS 1.30.
I check it to install, and after download I restart computer and bios start to update.
After reset I try to update BIOS from Dell update tool, but system only restart.
It`s mean, that I need to find some settings in system. Windows update can install BIOS update, but I can`t install BIOS update from Dell tool
elpoochini
6 Posts
0
October 21st, 2021 07:00
Hello. No idea?
Shappy
1 Message
0
November 9th, 2022 01:00
I had exactly the same issue with 7270. I was stuck on 1.30.
Solution:
Enabled BIOS downgrade from BIOS
Disabled Virtualisation
Disabled Bitlocker
Downgraded one version below (1.29)
Upgraded to the newest 1.36 successfully
Hope this will work for you.