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875
January 25th, 2021 05:00
Audio Problem
Good day,
I have a Latitude 5310, The audio was working 100%, and then all of the sudden, it started sounding like someone is playing music in another room.... even if I plug in headphones, the sound is far. Any suggestions on how I can fix this?
I tried uninstalling all the drivers and re-installing, but that only fixed the normal laptop sound, headphone sound quality is still horrible and sounds far away.
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DELL-Cares
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January 25th, 2021 23:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
digitaltos
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4 Posts
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January 26th, 2021 00:00
This kinda sounds like a bad jack connection. Maybe there is some debris or lint stuck in the jack socket. Well, it is more typical for smartphones, but you never know. I would try to carefully clean it with a toothpick.
GoGoGriffster
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April 20th, 2021 17:00
I thought it was the audio jack too but it happens on bluetooth for me.
Odd thing is, if I receive an audio notification from another app, the audio sounds fine for a few seconds and then goes back to sounding like the audio is playing in a big room