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January 21st, 2021 10:00

BSOD - Latitude 5580

One of my companies laptops has been periodically getting BSODs and I would appreciate any help you all can offer!

Laptop is a Dell Latitude 5580, produced in early 2018.
Currently running Windows version 20H2
Laptop normally utilizes a Thunderbolt dock to interface with multiple monitors, keyboard, mouse, etc.
Dump files seem to reference ntoskrnl.exe (and upon running windbg, I saw printspoolerpipeline on a couple of occasions)

I have run Dell's build in diagnostics tests as well as Windows. Both returned no hardware errors.
Ran Chkdsk /r and sfc /scannow commands to no avail.
I've used Dell Command | Update to update drivers
I've manually updated graphics, ethernet, etc. drivers.
I have ran Windows Update
I have tried removing certain printers and reinstalling them.

Beyond these options, I'm at a loss for what to try.

This link is a .zip of the minidump files I found.
https://drive.google.com/file/d/19cuBN_rA93yE_PQ06Tl3psp6v6Hm4ufk/view?usp=sharing

Let me know if I can provide anything else that may be helpful.

==================================================
Dump File : 010821-21812-01.dmp
Crash Time : 1/8/2021 9:27:38 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff807`72aee8ba
Parameter 3 : ffff9d81`2154e530
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f5780
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\010821-21812-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 582,068
Dump File Time : 1/8/2021 9:34:30 AM
==================================================

==================================================
Dump File : 011121-22828-01.dmp
Crash Time : 1/11/2021 10:43:23 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff807`33eee8ba
Parameter 3 : ffff870f`23856530
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f5780
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\011121-22828-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 2,071,956
Dump File Time : 1/11/2021 10:45:21 AM
==================================================

==================================================
Dump File : 011521-29546-01.dmp
Crash Time : 1/15/2021 9:40:46 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff806`600ee8ba
Parameter 3 : ffff818d`39046530
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f5780
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\011521-29546-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 2,105,428
Dump File Time : 1/15/2021 10:16:10 AM
==================================================

==================================================
Dump File : 011921-26906-01.dmp
Crash Time : 1/19/2021 3:01:46 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff807`284ee8ba
Parameter 3 : fffffc05`3b591530
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f5780
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\011921-26906-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 591,876
Dump File Time : 1/19/2021 3:05:51 PM
==================================================

==================================================
Dump File : 012021-21843-01.dmp
Crash Time : 1/20/2021 12:46:02 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff802`298ee8ba
Parameter 3 : ffff820c`eb589530
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3f5780
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\012021-21843-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 19041
Dump File Size : 2,074,844
Dump File Time : 1/20/2021 12:47:59 PM
==================================================

 

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