Dell Command Updates disable bios until reboot

Question

Whenever we have Dell Command push out bios updates it is auto-disabling bitlocker until the end user reboots their computer.

I understand that this is known and expected behavior per the following article:

https://www.dell.com/support/manuals/en-us/command-update-v3.1/dellcommandupdate_3.1_ug/suspend-bitlocker?guid=guid-dfefeae0-580b-43a7-9451-0e8abc220572&lang=en-us#:~:text=The%20Dell%20Command%20%7C%20Update%20command,on%20the%20OS%20Boot%20drive.

However, this means that endpoints are simply left with bitlocker suspended until they choose to reboot....

What is the best to way deal with this in an enterprise environment with thousands of devices? Is there a recommended method of how-to prompt users to reboot the endpoints so that they don't sit with bitlocker suspended using Dell Command options, group policy, or otherwise?

Thank you.

DELL-Joey C · Answer

Hi @JJustus,   I'm Joey from the enterprise social support. What is the client product models that are involved in the updates?

JJustus · Answer

Hi @DELL-Joey C

The models include but isn't necessarily limited to:

7490
5400
5410
5420

For an example, here is a screenshot of the bios update in question that is suspending bitlocker until a manual reboot is completed on the 5420 model:

Latitude

Dell Command Updates disable bios until reboot

Was this post helpful?