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568

February 1st, 2022 13:00

Dell latitude e6400 windows 10 boot loop

I have dell latitude E6400 core 2 duo with 4 gb ram and ssd  won't start up windows 10 it stuck in a loop just the windows loading screen also hard drive lamp go on 3 second on start up windows and after that still off  and in the end of auto repair windows a blue screen "driver pnp watchdog" but the windows is new and just i just installed the basics and the drivers from windows update ، This event is repeated several times, but in the midst of all the attempts to turn it on and off, it started working, the bios loading screen past just 3 to 4 second(Usually when it stuck in windows loop it take 6 to 7 second )  and windows just few seconds to start and all of this always happen when i turned off 

Note : when i turned off the laptop  does not turn off completely the power lamp and num pad lamp still working It stays like this until i press the power button for 5 seconds to turn it off completely

Moderator

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27.8K Posts

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511 Points

February 2nd, 2022 07:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

12 Elder

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31.3K Posts

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154.5K Points

February 2nd, 2022 07:00

An extended hard drive diagnostic would be the place to start -- F12 at powerup to access the Dell diagnostics.

 

February 2nd, 2022 07:00

I have a new ssd Kingston a400 240Gb

6 Operator

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5.6K Posts

February 2nd, 2022 10:00

F12  to run Dell Diagnostics

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