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December 21st, 2018 16:00

Dell Latitude E6410: Battery #2: Not present

My dell latitude e6410 b#2 is not present. Drivers are up to date. Please help. I can only use my laptop for an hour.

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5.6K Posts

December 21st, 2018 18:00


@Jullabellanosa wrote:

My dell latitude e6410 b#2 is not present. Drivers are up to date. Please help. I can only use my laptop for an hour.


What do you mean battery #2 ?

A laptop has only 1 battery.

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118 Posts

December 21st, 2018 18:00

Actually some E series Latitudes can have 3 batteries.

Battery #1 is the standard battery,

Battery #2 is the optional slice battery in the CD caddy,

Battery #3 also optional, is a battery pack that connects to the E-port under the laptop.

The message "Battery# 2 not present" is normal for a standard setup.

How old is your main battery? You probably need a new one.

 

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20.1K Posts

December 21st, 2018 19:00

That model is old now so replacing batteries would not be cost effective. There are no new batteries available for that model and it is not recommended to buy used batteries. Use it with the adapter plugged in until you can replace it with a new laptop.

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4 Posts

December 22nd, 2018 02:00

Do you know where i can buy some batteries? I like this laptop tho.

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4 Posts

December 22nd, 2018 03:00

where can i buy e6410 batteries?

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118 Posts

December 22nd, 2018 04:00

You can buy a replacement battery (Not Made by Dell!) from a 3rd party vendor on Amazon.

Quality and performance will vary so.......... "Buyer Beware!"

3 Posts

August 9th, 2021 06:00

bonjour svp j'ai un nouveau dell latitude e6430 et il affiche batterie 2 et 3 non disponoble et a une autonomie d'environt 30 as 40 min ...s'il vous plait comment ressoudre mon probleme???

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6.2K Posts

August 9th, 2021 09:00

Welcome to the Dell Community @kellyan 

Battery #1 is the Main Battery.

https://www.parts-people.com/index.php?action=item&id=5987

Battery #2 would be located in the CD/DVD bay.

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=e6430+bay+battery&_sacat=0

Battery #3 is called a "Slice" battery connected to the Base.

https://www.parts-people.com/index.php?action=item&id=12410

Best regards,

U2

1 Message

June 18th, 2023 18:00

but i can show second bettery not charging 

 

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