4 Posts
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628
April 8th, 2022 07:00
Dell Latitude e7370 No Boot
Good day to everyone!
I have this problem with booting my laptop – it gets stuck at the Dell logo screen. Some days ago, while I was working, suddenly black screen "No bootable device" appeared. Since then, I was unable to boot my laptop properly
I have run diagnostics (ePSA) several times and it has given me success each time (All tests passed, Validation: 72582), already tried hard reset (unplugged battery and CMOS, holded power button for 15-20 sec), changing booting options, booting sequence, pulled out SSD and plugged in, but nothing seems to help.
What should I do? And what may be the cause of the problem?
No Events found!
CaptainKornot
4 Posts
0
April 9th, 2022 08:00
The problem was with the SSD. Changing it helped me for now.
Thank you!
ejn63
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April 8th, 2022 07:00
Run a full diagnostic (F12 at powerup).
Is the SSD showing in setup (F2 at powerup)?
CaptainKornot
4 Posts
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April 8th, 2022 10:00
Yes, it is. Along with its full space (GB).
Performing the diagnostics (ePSA) on the SSD alone – it is also treated as okay.
ejn63
12 Elder
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April 8th, 2022 13:00
Are the boot options -- particularly the drive settings (AHCI or IRST, and UEFI/secure boot or legacy mode) the same as they were when Windows was initially installed, or have they been changed?
CaptainKornot
4 Posts
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April 8th, 2022 15:00
I cannot answer exactly, but I can assume that the settings were not changed. This is because the laptop was minimally refurbished when I bought it in August, and the sellers – which were definitely honest tech guys – did not tell me about any changes in the drive's settings.
One more fact goes 'for' this assumption – because windows was reinstalled shortly before I bought the laptop.