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November 7th, 2024 04:12
Dell Latitude re-calibration problem
Latitude 5411
I have a Latitude 5411 laptop that is about 3 years old. It's battery drains fast, in about 1-1.5 hours after a full charge, mostly on web browsing and watching youtube videos. When I restart the laptop without recharging, I get prompted by the BIOS that the battery is low and whether to continue booting. I select to continue booting and the OS comes up. And then, despite Windows telling me that only 4 minutes of battery life is left, I end up getting another 1-1.5 hours of battery life. So it's almost like the battery is not calibrated correctly, that it's zero should really be 30% (or some higher number) battery life.
I have tried using the recalibration sequence (charge fully, then discharge on battery till it shuts down, even going on reboot and run on low charge till it finally shuts down and is not willing to boot any more) but that has not done the calibration.
Any thoughts on what could be going on and whether there is some other way of recalibrating the battery?
This is what the powercfg /batteryreport gives:
Installed batteries
| BATTERY 1 | |
| NAME | DELL JG75F11 |
| MANUFACTURER | SWD-ATL4.490 |
| SERIAL NUMBER | 29883 |
| CHEMISTRY | LiP |
| DESIGN CAPACITY | 68,005 mWh |
| FULL CHARGE CAPACITY | 18,453 mWh |
| CYCLE COUNT | - |
Even though battery life shows only 18453 mWh in this table, in the last 3-4 days the battery at 100% charge capacity has shown between 18453 and 24670 mWh.
Any help in restoring battery charge capacity is much appreciated.


Chino de Oro
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November 7th, 2024 04:41
The symptoms you described are indications of battery failure. In combine with the battery age, that is an accurate assessment. I suggest to think about battery replacement. Since it's a sooner or later decision, you may choose the sooner to have access to genuine OEM battery while they are still available.
https://www.dell.com/en-us/shop/dell-4-cell-68-wh-lithium-ion-replacement-battery-for-select-laptops/apd/451-bcnn/pc-accessories
boomdizzle
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November 7th, 2024 06:21
That's not the response I was looking for. I know I can replace the battery.
My point was that clearly this battery has about 3 hours of capacity for my usage pattern, but is not calibrated right. Is there a tool out there that can calibrate it correctly?
Chino de Oro
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November 7th, 2024 06:36
This is battery calibration process for Dell laptop users https://www.dell.com/support/kbdoc/en-us/000205559/how-to-perform-a-battery-calibration-cycle-on-a-dell-laptop
While 3 out of 4 cells might have retain some of their capacity, a dead cell and a failing internal electronic regulator will not restore your battery performance back to its healthy state, 6 to 8 hours runtime in your case.
petermuss
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November 8th, 2024 10:12
use this tool to check battery health
https://www.nirsoft.net/utils/battery_information_view.html
If battery health is low (<50%) buy a new one!