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October 19th, 2020 23:00
Device does not have a bluetooth on Latitude 5400
Hi, I got a new Dell Latitude 5400 with Windows 10. But unfortunately, I was unable to turn on it's Bluetooth. Windows diagnosis says the Device does not have a Bluetooth. I had also tried installing updated Bluetooth drivers. Now is there any to tell if the device actually has Bluetooth hardware or not without opening it?
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DELL-Cares
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October 20th, 2020 17:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
aryehcanter
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September 5th, 2023 17:40
@DELL-Cares I have had this exact same issue. Please email me to discuss
(edited)
Sherry124
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December 22nd, 2024 08:47
@DELL-Cares I also have the same problem. Please, email me to discuss
user_310298
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November 24th, 2025 23:59
That's the same issue I'm having