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December 19th, 2022 04:00

Display issue when I lock my laptop

Latitude 3420

Latitude 3420

Hello,

so everytime I go for a lunch at work and before that I lock my laptop (Latitude 3420) so when I come back my resolution of my dual display (DELL U2419H) changes to a lower resulution, but the 2nd display (DELL U2419H) does not change... So the only way I have found how to fix it is to remove the HDMI cable and plug it back to my docking station (DELL Dock WD19S)!

Also I unplugging and plugging the cable from my display fixes the issue. This is getting annoying to do every day... Does anyone have a solution for this? I have already tried updating my laptops GPU driver and the driver of the docking station, but no luck. And also I have tried changing my display cables. Thanks for the help if anyone has faced this issue!

 

Best regards

Sami

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December 20th, 2022 05:00

Update-Resolved-User states  when I tried to take a video the issue seems to be fixed

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