Unsolved

1 Message

1693

February 17th, 2022 09:00

display problem have white dot and black dots please any suggest for problem

in centre of my laptop display have white dot and some small black dot what the problem plese help any suggestion

12 Elder

 • 

31.4K Posts

 • 

154.9K Points

February 17th, 2022 09:00

Start with an LCD screen diagnostic - hold D through powerup.

If the fault shows on the test screens, the display panel needs to be replaced.

If it does not, the problem is elsewhere - could be a faulty driver, video cable or GPU (mainboard).

 

6 Operator

 • 

4K Posts

February 18th, 2022 00:00

The dots visible on projected image may be due to various reasons:

- Corrupt menu settings of projector
- Issue with projector bulb
- Configuration and settings of Input source (Computer, etc.)
- Dust accumulation on lens panel

1. Check the performance of projector screen on start up. Does the Dell logo at start up look fine?

- If the dell logo appears corrupted, we will reset the factory default settings on the Dell Projector to see if that works
- If that step fails, we need to check and reseat the bulb
- If the Dell logo appears fine, try a known-good computer or video source to the projector, if available
- If the problem gets fixed with a known good PC, the functionality of your input video source (PC, etc) needs to be checked

2. I would appreciate your answers to the following queries. With this information handy, I will be able to provide you with precise troubleshooting steps.

- Name and model of you Dell projector
- What is the color of dots visible on the screen
- Has the projector bulb been replaced before?
- What input video source are you using? Is it a computer?
- Which operating system is installed in the computer?
- If yes, which video card is installed in the system?

If you are unsure about the type of video card installed, you may find these steps useful (Only for Windows operating system):

 - Click ‘Start Icon’, and then click ‘Control Panel’
 - Click ‘Hardware and Sound’
 - Click ‘Device Manager’
 - ‘User Account Control’ dialog box may appear
 - Click Continue
 - ‘Device Manager’ Page opens up
 - Expand option ‘Display Adapter’
 - Capture the names of listed devices

6 Operator

 • 

6.2K Posts

February 18th, 2022 06:00

Welcome to the Dell Community @KumaranS15 

To better assist you, the members and I would need the exact model number of your laptop/desktop???

  1. Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/l...

  1. Go into your BIOS.

Power-on the system and start tapping the F2 key to enter System Setup.

  1. In Windows:

Hold down the” Windows “key and tap the “R “key.

Then type msinfo32 and hit enter.

Best regards,

U2

No Events found!

Top