E4310 and Windows 10 64-bit - drivers issues

Question

Hello,

Already installed the system and there are two missing drivers:

pci simple communications controller,
pci serial port.

By the way when I open up the device manager it continuously starts refreshing itself the window.

Am I able to find the proper drivers for the above?

Thank you in advance for your asap assistance.

regards,

Tomek

U2CAMEB4ME · Answer

@Tob76_ZG  Please delete your Service Tag. As your laptop is out of warranty your Service Tag is not required or needed. Regards, U2

U2CAMEB4ME · Answer

Welcome to the Dell Community @Tob76_ZG

When doing Windows Updates look for "Optional Updates"

Download and install any that are available.

Can you please post the "Hardware ID's"

https://www.wikihow.com/Find-Hardware-ID

After checking for "Optional Updates" we can us the "Hardware ID's" to find the driver's needed.

Best regards,

U2

Tob76_ZG · Answer

regards, Tomek

Tob76_ZG · Answer

Hello, Thank you for your help. Please find the hardware ids: PCI\VEN_8086&DEV_3B67&SUBSYS_04101028&REV_06PCI\VEN_8086&DEV_3B64&SUBSYS_04101028&REV_06   regards, Tomek

U2CAMEB4ME · Answer

@Tob76_ZG  Try this one. https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=316k0 Regards, U2

Tob76_ZG · Answer

Hello, I already tried this one. There is error: the platform is not supported. The os is Win 10 pro 21H1 with feature pack 120.2212.3530.0 regards, Tomek

ilian359 · Answer

You do not need these drivers indeed.

Tob76_ZG · Answer

Is there any remedium on this? regards, Tomek

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E4310 and Windows 10 64-bit - drivers issues

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