2 Posts
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1084
January 3rd, 2021 10:00
E4310 will not boot Windows 7
I have a Latitude as below with the fault as below. I bought the laptop 2nd hand and it has many useful apps on it which I want to keep using. So Ideally I want to avoid a fresh install (and the Microsoft label is no long readable). I do have a 2nd identical working latitude - with a readable label.
What are the recommendations for a new compatible SSD?
I am based in Cambridge UK and ideally would like to take this to a company experienced in getting this laptop working again.
Thanks
Atlas
Dell Latitude E4310
OS Windows 7 Professional SP1 32 bit
Reg Model P05G
Reg type no P05G001
SSD Disk Drive Samsung PM810 FDE 2.5" ATA device
Would like to Transfer OS to new SSD
Fault
=====
Poweron
Gets past the Dell POST logo
Then fails with: Windows Failed to start: A recent HW or SW change may be the cause. If power was interrupted during startup
choose start windows normally.
1) Start Windows repair (Recommended)
2) Start Windows normally
I tried 1) first
Windows is loading files
Big delay then
Windows has encountered a problem communicating with a device connected to your computer
Status: 0xC00000E9
An unexpected IO error has occurred
I then tried 2) above
This gave:
A problem has been detected and windows has been shut down to prevent damage to your computer ...
check HD config, run chkdsk /f to check for corruption
Stop: 0x0000007B (0x83786B58, 0xC0000034, 0x00000000, 0x00000000)
atlas_s
2 Posts
0
January 21st, 2021 07:00
Solution was data recovery of user data from the old SSD. Then installation of new 256GB Samsung SSD and clean version of Win 7 Pro SP1 64-bit installation.
This was made difficult by the various labels underneath for MS and Dell not being visible. Then had to download drivers from Dell support website for Wifi, Ethernet, and Touchpad.
Some drivers seem impossible to get hold of e.g. for Deskjet 970Cxi printer. Grrrr.
Make note to self - take better backups.
ejn63
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31.1K Posts
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January 3rd, 2021 12:00
A standard 2.5" SATA SSD will work with this system. That said, there's a strong possibility that the source of the issues you're seeing is a failing hard drive. Depending on how far gone the drive is, you may or may not be able to rescue the existing Windows installation. Your best bet is to attempt to make an image of the existing drive to an external hard drive before it completely fails - once you have that, you can restore it to a new drive and attempt a repair.
If you can't image the drive, you'll have to do a clean install.