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1 Rookie
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11 Posts
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2700
June 13th, 2019 00:00
E6410 will not power on
My Latitude E6410 will not power on. If I press the power button, nothing happens - at all. But when I keep the power button pressed for about 15 seconds, the power LED comes on for about 5 seconds, then goes off again. When it comes on, nothing else happens. The screen, nor fan, nor anything else comes on. Just the power LED.
I tried clearing the CMOS memory (by removing the main battery and CMOS battery and pressing the power button for 30 seconds). Did not help.
Is this laptop dead? Other things I can try?
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Dell-Parnoshree C
2 Intern
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309 Posts
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June 13th, 2019 05:00
Hi Zippy70,
The symptoms mentioned seems to be an issue with the motherboard failure. However, have you tried checking with a known good ac adapter? Or with a known good battery to check if the battery or adapter is at fault.
Zippy70
1 Rookie
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11 Posts
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June 13th, 2019 05:00
Hello and thank you for your answer!
Yes, I checked with a known good adapter and battery (tested on another E6410 I have here). No difference.
Dell-Parnoshree C
2 Intern
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309 Posts
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June 14th, 2019 03:00
If the ac adapter is fine then the issue is with the system motherboard, you can Private message us the service tag we will the system warranty and help further. If you are aware the system is out of warranty you can reach out to any nearest Dell service center and have the system repaired.
speedstep
11 Legend
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47K Posts
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June 14th, 2019 06:00
Remove all batteries and try to turn on with no batteries installed. It should at least power on with no batteries physically installed.
The other "issue" can be the cooling fan is bad so it shuts down due to overheating. Replacing with working unit is what I recommend for such an old unit.
https://www.lambroinc.com/laptops?lightbox=dataItem-jarc4jhh1
Zippy70
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June 14th, 2019 06:00
Zippy70
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11 Posts
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June 30th, 2019 13:00
CJAE
1 Message
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July 25th, 2023 04:00
I am having the same issue presently