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December 31st, 2023 11:37

E6540 won't boot

Yesterday my E6540 suddenly wouldn't power on. I tried several long holds of the power button. Tried removing the battery the battery. Tried running with only the battery or only the power adapter.

Same behavior regardless: the screen remains dark. The fan may blow for a second. The HDD light flashes about once per second. The battery and WiFi lights are off. I don't see any failure code that corresponds to this. Any suggestions?

Thanks,

Paul

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May 26th, 2024 13:52

Finally had some time to work on this again today. I think there may have been two problems... but maybe only one.

For sure, the battery (9 cell aftermarket made by Emanjor) is part of the problem. At one point I had the machine booting, with a replaced motherboard, a replaced CPU, and a new 6 cell battery, but it would not boot with the old 9 cell battery. In that configuration, the machine would also boot with no battery, but definitely not with the 9 cell.

On the other hand, I tried a lot of things without any battery in the laptop, before replacing the motherboard, and I could never get it to boot.

Over the course of this process, I tried two replacement motherboards. The first one was bad enough that it actually shorted out the power adapter when it was plugged it (there would be a spark, and the blue ring light would go out). The second one, behaved just like the original one, initially (no boot, basically would shut itself off a couple of seconds after trying to start it). It's this second one that I finally got to boot after replacing the CPU. But, that one wouldn't charge the battery.

Today I swapped the original motherboard back in, with the replacement CPU and battery, and all is well. The machine runs fine, and the battery is charging.

So, in summary, definitely a bad battery, maybe a bad CPU, and definitely both motherboards I got from eBay that were supposedly tested were bad. 

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26 Posts

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6 Points

January 1st, 2024 17:48

I had a similar problem with my E6530.  To troubleshoot, I started removing components one at a time.  I pulled out one of the two memory modules and it still wouldn't start.  Swapped memory modules and still no go.  Pulled out the wifi card, no dice.  Removed the hard drive, nothing.  Pulled the optical drive...Bingo!  Fired right up.  The optical drive, which I had maybe used a couple of times had a dead short causing the laptop to fail to start.  I found a used optical drive on ebay and the machine is good to go.

-Ray

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January 1st, 2024 18:02

I tried the hard drive and optical drive. No help with either of those. I just moved overseas and don't have much for tools with me, so opening the case is not much of an option at the moment.

12 Elder

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31K Posts

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153.7K Points

January 1st, 2024 19:15

You'll need to go inside the system -- with the battery out, hold the power button for 30 sec.  Then remove and replace the memory modules and the drive.  See if it'll then POST.


If it still won't, try one memory module at a time -- if one module halts POST in both sockets, replace it.  If the system will POST with one module in a socket but not with one in the other, you have a bad socket.  See below.

If the system will POST without the drive but not with it, the drive is bad.

Anything other than a bad memory module or drive likely means a replacement mainboard. However, before committing to a repair, realize the system is worth between $50 and $100 US complete and working -- so it's not worth the cost of a major repair such as a mainboard replacement.  You can likely buy a complete used system a few years newer for about the same money -- perhaps even less.

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January 2nd, 2024 08:26

I'm aware of the value (or lack thereof)... but, it's difficult to migrate from a SATA SSD to mSATA, and I have a lot of image editing software and various presets and lens and body profiles on that machine (as well as many other projects). There's also the docking station compatibility factor. 

Frankly, if migration wasn't nearly impossible, I'd happily switch over to my XPS 7450. 

12 Elder

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153.7K Points

January 2nd, 2024 16:57

If so, and the drive is OK,  your best option is to purchase a similar E6540 system and use it to make a backup image of the drive.  Keep that in a safe place, and you then have the least costly way to continue using the system.  

If the drive is the issue, you'll have to decide whether data recovery is worth the cost -- it's not inconceivable that a drive that's original to a system of 11-12 years of age is on its way out.

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January 3rd, 2024 12:38

The drive is far from original. It's a 1TB SSD. 

I got some screwdrivers and opened it up. Removing either DIMM doesn't change the behavior. Removing both results in HDD on, battery and WiFi blinking. 

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January 3rd, 2024 12:44

Actually, there are two codes... neither of which show up here (https://www.dell.com/support/manuals/en-us/latitude-e6540-laptop/late6540_om/device-status-lights?guid=guid-2bd338a4-db1f-492f-a464-d6d4c8643e7a&lang=en-us): one is blinking, solid, off, and the other is blinking, off, off. In both cases, the blinking is a much shorter on flash than that seen when the memory modules are removed.

(edited)

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April 7th, 2024 18:30

OK. Well, after one DOA motherboard, and a second replacement motherboard that is (probably) good, I am back to the same problem. My guess at this point is that the backlight power supply is probably toast.

Edit: I tried disconnecting the display connector, and the behavior is still the same. So, unless it does this when it can't sense the display, I think maybe it's not the display.

Any other observations on how an E6540 acts when it has a bad fan speed sensor, or a bad temp sensor in the heat sink (if the heat sink has one), or a bad CPU (I know CPUs pretty rarely go bad, but... )?

(edited)

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14 Posts

April 8th, 2024 17:10

A couple of other observations, for what they're worth:

1. If I remove the battery, then the unit will stay on, from the power cord... but, still, there's no boot. Screen stays dark, hard drive light flashes briefly, once, every seven seconds, and it just stays like that.

2. With the battery in, the unit turns itself off a couple of seconds after you turn it on. It flashes the hard drive light once, for a longer duration, but still pretty brief, just when it shuts down. Then the battery charge light will come on for about 10 seconds and then shut off. If you hold the power button, the battery light will eventually come on, and will stay lit for as long you hold it, and a few seconds after.

3. If I turn it on with the battery out, as per 1, then install the battery, it will shut off a few seconds later.

4. I removed the WLAN card, in case that was causing problems, but it didn't make a difference.

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14 Posts

April 10th, 2024 18:07

Just to try something else, I bought a new power adapter. It made no difference.

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April 10th, 2024 19:14

Next thing I checked was attaching the battery to one of the other motherboards so I could measure it. It's well and truly dead. No voltage from it at all. But the laptop should be able to boot with no battery. Could a bad battery have killed two (or three) motherboards?

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14 Posts

April 11th, 2024 09:33

OK. Basically the last thing to try. Getting a new battery to see if that changes anything.

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April 12th, 2024 12:29

New battery makes no difference. But, removing the CPU, does result in a different behavior. With no CPU, all three lights (wireless, battery, and HDD) light up, and the HDD starts flashing, as would be expected with a CPU failure. I wonder if the CPU is shorted and actually pulling down the power supply. 

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153.7K Points

April 12th, 2024 12:34

It could be, but it could equally be a power problem on the board.  It's up to you how many more parts  you want to try, but a complete, working E series system may wind up less expensive than endless parts-cannon purchases.

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