E7270 - Unable to power Up problem..

Question

Had this issue not too long ago after leaving Power Supply plugged in overnight...

Problem sorted when I disconnected internal battery and CMOS battery – pressed “On” for 30 secs or so to remove any residual power, connected back up again and hey presto – all OK.

Since then I've tried to avoid leaving Power Supply in for long periods but unintentionally did so last night. Came to turn on this morning and same issue..no power, dead.

Tried as above again but no luck including leaving disconnected for a few hours whilst I was elsewhere. No luck either with but AC/DC Power Supply connected and battery disconnected.

Powers Supply is good at 19.5vDC, CMOS battery is also good at 3+v so I'm concerned it's a little more serious.

Could anybody suggest any other options or any particular component that might have failed following similar circumstances ?

Thanks.

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

FunkyFreddy · Answer

Could anybody please confirm if my Dell E7270 should power up from the AC/DC Power Supply without a battery fitted ?It doesn't but just trying to eliminate the battery as the failure.Thanks in advance

FunkyFreddy · Answer

Thanks but it's out of warranty.

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E7270 - Unable to power Up problem..

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