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rror code 0146 indicates the test has detected logs of previous errors on hard drive and this might be a possible hard drive failure. For more decisive results, I recommend you to run a 'Custom Test' on the laptop's 'Hard Drive'. 'Custom Test' is an advanced diagnostic test and is capable of producing more reliable results. Follow the steps listed below to launch the hard drive custom test:
Power off the laptop (Ensure that AC Adapter cable is plugged in)
Power on the laptop and repeatedly tap key
Select option 'Diagnostics'
Here are some screen shots demonstrating the progress of the PSA+ Diagnostics:
Tap if color bars appear (Refer to the image above)
If 2000:0146 error appears, please ignore the message and go ahead with the testing
Tap to launch 32 bit Diagnostics (Following screen appears):
From the factory the system's 'hard drive' will include a hidden partition with 32 bit Dell Diagnostics. After the completion of basic diagnostic process, you will be asked to continue to this Diagnostics program. If for some reason the hidden partition is not found on the hard drive, you will be presented with the option to insert the Resource DVD. Following screen appears in that case:
If required, use the Resource CD and follow the steps given below:
Insert Recovery CD
Shut down and restart the desktop
When Dell logo appears, immediately tap repeatedly
Note: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then shut down your computer and try again.
When the boot device list appears, highlight the option CD/DVD/CD-RW and press
Boot from CD-ROM from the menu that appears and press
This message appears ‘Press any key to boot from the CD’
Promptly hit
Note: If you wait too long and Dell Diagnostic screen does not appear, then, shut down your computer and repeat all steps.
(Following screen appears):
Press
When the Dell Diagnostics main menu appears, select the test you want to run
Select Custom Test (Refer to image below)
Click <+> sign besides 'Hard Drive' (Refer to image below)
Highlight 'SATA Disk'
Place a tick mark in 'Non-Interactive Tests Only'
Click 'Run Test'
For any problem encountered during a test, a message appears with an error code and a description of the problem
Write down the error code and problem description exactly as it appears
If the tests passes and you want to use the same hard drive, you can format the hard drive and can perform an Operating system re-installation. Before you proceed, I will advise you to take a complete backup your data (pictures, music, applications, videos, documents) if possible. As this step leads to complete data loss. Remove all the external peripherals (like printers, scanners, any USB device except keyboard and mouse) connected to your computer. For more information on this, you can refer to link: http://dell.to/Qe7jyP
DELL-Cares
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September 3rd, 2020 03:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
AdrianG001
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September 3rd, 2020 04:00
rror code 0146 indicates the test has detected logs of previous errors on hard drive and this might be a possible hard drive failure. For more decisive results, I recommend you to run a 'Custom Test' on the laptop's 'Hard Drive'. 'Custom Test' is an advanced diagnostic test and is capable of producing more reliable results. Follow the steps listed below to launch the hard drive custom test:
Here are some screen shots demonstrating the progress of the PSA+ Diagnostics:
Tap if color bars appear (Refer to the image above)
If 2000:0146 error appears, please ignore the message and go ahead with the testing
Tap to launch 32 bit Diagnostics (Following screen appears):
From the factory the system's 'hard drive' will include a hidden partition with 32 bit Dell Diagnostics. After the completion of basic diagnostic process, you will be asked to continue to this Diagnostics program. If for some reason the hidden partition is not found on the hard drive, you will be presented with the option to insert the Resource DVD. Following screen appears in that case:
If required, use the Resource CD and follow the steps given below:
Note: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then shut down your computer and try again.
(Following screen appears):
If the tests passes and you want to use the same hard drive, you can format the hard drive and can perform an Operating system re-installation. Before you proceed, I will advise you to take a complete backup your data (pictures, music, applications, videos, documents) if possible. As this step leads to complete data loss. Remove all the external peripherals (like printers, scanners, any USB device except keyboard and mouse) connected to your computer. For more information on this, you can refer to link: http://dell.to/Qe7jyP
Please reply for further clarifications.