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April 19th, 2021 15:00

Hello My computer have a problem

hello I have a problem with my dell computer, I bought it 10 months ago and everything was normal until one day my computer disconnected the cable and it turned off, I turned it on again and the battery was supposedly 100% and not until today I can solve it and it is always connected, I do not know whether to buy a new computer or a new battery, what do I do, please help me

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April 19th, 2021 15:00

Ok, first of all what is the exact model number of your system? And am I correct that the battery will not charge even though it is connected to the adapter?

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