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8 Posts
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566
May 8th, 2022 11:00
Help- E7470 Laptop Goes Crazy
The laptop cursor jumps all over, right clicks, opens and closes windows. It has a brand new battery and happens almost all the time. When you squeeze the left lower corner of the laptop, it will sometimes stop
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monteblon1
8 Posts
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May 9th, 2022 08:00
It is just strange. The laptop will be working fine and then all of a sudden you will see random right clicks, the cursor cycling through the desktop icons, if any windows are open they may close or open. I have replaced the battery and did a double diagnostic test and everything checked out OK. I also checked for viruses and malware and it has nothing. When I squeezed the left lower corner of the laptop the cursor will stop jumping around. Is there something in that left lower corner that I could be pushing on that stops this?
nyc10036
6 Operator
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5.6K Posts
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May 9th, 2022 10:00
something is pressing on the trackpad; unless the trackpad itself is going bad
monteblon1
8 Posts
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May 9th, 2022 10:00
Would this even happen if I disabled the trackpad and buttons? I disabled the trackpad and used an external mouse and it is still happening. Thanks so much for your answer and let me know what you think.
nyc10036
6 Operator
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5.6K Posts
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May 10th, 2022 05:00
Using an external mouse should work.
I would suggest disconnecting from the internet and see if the issue still occurs. It could be a malware problem given that it happens a specific time into use.
monteblon1
8 Posts
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May 10th, 2022 07:00
I ran Malwarebytes and antivirus and it is clean. It even happens with an external mouse but stops if I tap on the left lower corner of the laptop
nyc10036
6 Operator
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5.6K Posts
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May 10th, 2022 13:00
It is either mechanical or heat related .
At this point, look around or keep using the external mouse.