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January 7th, 2020 16:00

Laptop losing battery while charging

Hello! I have a dell g5 8857 with an i7 8th and an 1050 ti. I see that when I play heavy loaded games my laptop's battery decreases slowly even when plugged in. I wonder, getting an 180w charger will solve the problem?

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January 7th, 2020 17:00

Horikk, 

Thanks for sharing the Service Tag. I've created a support ticket for you and will interact over private message to safeguard your privacy. 

Dell-RonnieR

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