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3 Posts

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February 1st, 2023 09:00

Laptop Shutdown rather than sleep

Latitude 3510

Latitude 3510

Hello everyone,

i have a Dell Latitude 3510 and there's something weird happening to it, my power plan is set to sleep if i closed the lid or pressed the power button, but instead the laptop shutdown it self whenever it goes to sleep mode.

i changed the options in the plan and it still shutdown, i checked the windows health all seems fine, i used dell support assistant to check the health of the device, there was some driver updates and bios updates so i did and everything on the assistant seems fine but still it shutdown no matter what, the only option i was able to do was to change all the sleep options to do nothing, but that's not ideal.

what's the issue here or what can i do to stop this, am using windows 11 Pro Version 22H2.

Please let me know.

 

Thanks in advance

6 Operator

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4K Posts

February 2nd, 2023 00:00

In the Power Options menu, use the left-hand pane to click on Choose what the power buttons do. In the System Settings screen, change the behavior of When I press the power button to Sleep using the two drop-down menus. Then, repeat the same procedure with When I press the sleep button and with When I close the lid.

1 Rookie

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3 Posts

February 2nd, 2023 01:00

Hello and thanks for your response,

I already tried that but, I changed it to sleep but still it shut down, the only option that doesn't shut down is the do nothing, but I want to make sleep when I press the power button or close the lid which is already set but instead of sleeping it shuts down.

Thanks 

 

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