Latitude 9520 with really sensitive microphone array

Question

Hello people,   I'm coming here to ask for some help with this little issue I have on my Latitude: My microphone array is really sensitive to noises and it pick ups any touchpad click or keyboard typing whenever I'm on some video call. I have tested the Waves Maxx Audio Pro options for it to reduce the external noise but none of them works. I also installed Dell Optimizer in order to try the audio profiles from there and nada. It seems like the microphones themselves dont care about any software enhacement and they just pick any noise they find in the environment. For now, I have been using my headset microphone in the meantime through the 3.5mm jack, and that one works perfectly, but still, I would like to use the array, since there are 4 mics there and it's a shame not being able to take advantage of them.   Thanks in advance for any help! P.D: I'm running Windows 10 21H1, with latest updated drivers from Dell Command Update and the latest BIOS available.

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Indiwiz · Answer

I have similar issue with DELL XPS 9520, was there any resolution?

Latitude

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