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1 Rookie

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47 Posts

851

December 26th, 2021 04:00

Latitude E5250 Battery Problem??

I think my problem has been covered before, When the original Dell charger is plug in, charging an original Dell battery.   If I forget to unplug the charger, I get this message. "System cannot connect with Battery" My laptop then goes into super slow mode. To get it back to normal, I have to unplug charger and restart. I have the dell feature enhancement pack installed. Also I have done all diagnostics available.  Any help appreciated 

Cheers All 

11 Legend

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12.6K Posts

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69.5K Points

December 26th, 2021 05:00

Assuming you used F12 to run diagnostics, did you see any battery errors? And inasmuch as the system is approaching 8 years old or so, it is very possible that the battery needs to be replaced. Genuine Dell batteries are available here.

1 Rookie

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47 Posts

December 26th, 2021 06:00

I bought a brand new genuine Dell 51Wh replacement 2 months ago. I've just installed the Dell power manager. But it wouldn't let me do that until I removed the dell feature enhancement pack. I seen somewhere that this could cause, battery issues, similar to mine  So I've deleted the management pack. . What's you advice on the Power Manager??  

11 Legend

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12.6K Posts

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69.5K Points

December 26th, 2021 08:00

Power Manager has had a number of good reviews but this forum post shows the other side of the coin. I usually dump everything when I get a new system and do not install any Dell apps/software. I like to keep the system as clean as possible and have no concerns about what software is conflicting another software.

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