We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Have you tried it with Secure Boot turned off? Sounds like the second drive is causing the BIOS to hang up during POST. Try tapping F12 when you see the Dell splash screen. Then select the M.2 drive from the list which will force booting from the M.2 drive. If it boots faster then you can figure that the boot order or boot configuration is possibly suspect during boot.
The problem is that after I push the power button, there is no response through the first 30 seconds, after that the Dell splash screen is shown .. this 30 seconds are the problem.
I tried the the disabled secured boot and there's no change
DELL-Cares
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27.6K Posts
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September 27th, 2021 08:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
Moderator
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27.6K Posts
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September 28th, 2021 03:00
To ensure the security of your information, I recommend deleting any Dell-based information (Service Tag / Express Service Code) post.
mo7medsalah7
3 Posts
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September 28th, 2021 03:00
Thank you for your response.
AdrianG001
4 Operator
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4K Posts
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September 30th, 2021 02:00
Have you tried it with Secure Boot turned off? Sounds like the second drive is causing the BIOS to hang up during POST. Try tapping F12 when you see the Dell splash screen. Then select the M.2 drive from the list which will force booting from the M.2 drive. If it boots faster then you can figure that the boot order or boot configuration is possibly suspect during boot.
mo7medsalah7
3 Posts
0
September 30th, 2021 17:00
Thank you so much for ur reply ..
I tried the the disabled secured boot and there's no change